Maria Arteaga
Full Stack Web Development Student

Contact Info

Education

  • 2014 - 2018

    Psychology Bachelor's & Minor in Communication Studies

    •The University of Texas at Austin

  • 2016 - 2017

    Honors & Awards

    •Dean's Honors List (Magna Cum Laude)

    •Kuhn Intellectual Entrepreneurship Award

  • 2010 - 2014

    Manor High School

    •Salutatorian

Languages

  • English
  • Spanish
  • French

About

Fueled by her passion for understanding the nuances of Web Development. Maria considers herself a "life-long learner", who is eager to learn the foundations of Full Stack Web Development. She stays in tune with the latest software and technologies through continued practice, coursework, and professional development.

She is an experienced and motivated individual with an expertise in achieving team metrics and milestones. A quick learner with a keen ability to grasp new concepts quickly. Her well-developed analytical and problem solving skills have launched successful project initiatives for her teams.

Experience

Sept 2022 - Present
Marin Software

Technical Client Support Advisor

•Provided first-level technical support to end users on proprietary software and applications, including basic usage, product features and ensured appropriate business solutions.
•Performed troubleshooting techniques over Salesforce cases, chats, & phone; to identify and resolve issues. Established patterns to reoccurring issues and provided input to development engineering teams .

Jan 2022 - Sept 2022
Dental Monitoring

Technical Support Specialist

•Implemented B2B and B2C solutions in a MedTech Saas Scale-up, the first unicorn of the dental sector. •Facilitated the use of cutting edge artificial intelligence and image analysis in the dental field, enabling remote support for patients and practitioners.
•Demonstrated exceptional communication skills, organization, collaboration, and detail orientedness.
•Developed excellent knowledge of technology and especially strong in Salesforce, Slack, Microsoft office, Excel, and proprietary software.

Dec 2019 - Mar 2021
Accenture

Operations Bilingual Customer Support Advisor

•Delivered consistent high performance while achieving quality scores and metrics.
•Executed teamwork and collaboration in a professional setting.
•Exemplified great judgement and ability to problem-solve both with peers and independently.

Professionals skills

HTML

CSS

JavaScript

Version Control/Git

Bootstrap

Problem Solving

Interests

  • Blogging
  • Volunteering
  • Baking
  • Photography